Frequently Asked Questions

Membership

Can anyone join?

We have two types of membership, one exclusive to Indian Motorcycle owners and another for anyone who is interested in getting involved but might not own an Indian Motorcycle (yet).

How much does it cost?

The membership cost is $50 AUD per annum. Current owners will receive a complimentary two-year membership during our inaugural year (if purchased new from authorised Indian Motorcycle dealer, never been titled before) as will new owners. Owners that have purchased or do purchase a used Indian Motorcycle as well as ‘fans of the brand’ are welcome to join for one year at a cost of $50.

What kind of payment do you accept?

We accept Visa, MasterCard and American Express

Can I pay for my membership in New Zealand dollars?

Not at this time, you can only pay in AUD and your credit card company will convert to NZD for you.

Can my partner join with the same bike VIN?

Absolutely! You can both join with the same VIN as “owner” members; however, only one receives the complimentary membership.

If I sell my bike, does my membership end?

No, your membership is good through to the expiry date.

How do I join if I bought a used bike?

You can join online here

How about my kids, can they join?

Yes! They can join as “fan members”.

How do I know when my membership expires?

Your membership expiry date will show on your member card. We will invite you to renew before your expiry date.

I lost my card, how can I get a new one?

Contact IMRG and we can send you a new one.

My membership kit hasn’t arrived, who do I call?

Please allow 4-6 weeks to receive your kit in the mail. If it has been over six weeks, contact us via support@imrg.com.au or 0417 577 519 we will endeavour to get back to you within 2 business days.

Can I transfer my membership if I sell my bike?

No, membership is not transferable. The new owner is welcome to join and will obtain a new membership number.


 

Perks and Benefits

What do I get with my membership?

You will receive a kit in the mail with an IMRG commemorative patch and pin. You will receive perks from our affiliated partners, local and national events, access to exclusive IMRG merchandise. Owners will receive insurance discounts on their Indian Motorcycle and a complimentary IMRG t-shirt upon joining during this inaugural year.

How do I redeem my benefits with IMRG partners?

All affiliated partners will be listed in the benefits section of imrg.com.au under the tab “membership”. All contact details will be listed and any instructions required to redeem benefits.


 

Events

Can I add an event to the IMRG event calendar?

Sure! Send details through to support@imrg.com.au. Don’t forget to include event date, time, meeting location, destination, approximate time of event/ride and any other important details for members to participate.

Do you have to be a member to participate in events? Can I bring my friends and family?

Most IMRG events will be open to friends and family of members. A few exclusive events may take place for members only and this will be clearly stated when promoting these events.


 

General

How do I contact IMRG?

The best place to get information about the Indian Motorcycle Riders Group is at imrg.com.au. If you can’t find what you are looking for there, you can email us at support@imrg.com.au or call us at 0417 577 519 and we will endeavour to get back to you within 2 business days.

Can I provide some feedback?

We would love to hear your feedback and we will be asking for feedback in various ways throughout the year but you are always welcome to send us any feedback via email at support@imrg.com.au.